Refunds and Cancellation Policy

General Attendee Cancellation terms:

Any booking payments including those for registration, are fully refundable up to 1 August 2024.
After the 1 August 2024 all booking payments are non-refundable.

Why the 1 August 2024? - This is the date the Organisation is required to provide final delegate numbers to the College. We are contracted to pay the full costs associated with the numbers given. As a meeting organised by physicians for physicians, we need to minimise the financial risks associated with late non-attendance notification at the event.

Refund management terms:

Any requests for refunds or amendments to bookings must be sent to Louise Richards, louise@healthology.eu.
We acknowledge that bookings are made in good faith but that circumstances may result in delegates being unable to attend the meetings in September 2024 for reasons outside their personal control. Therefore, while our general policy is not to offer refunds after 1 August 2024, all refund requests will be review on a case-by-case basis.
Refunds requested and accepted before the 1August 2024 will be wholly refunded without any administrative fees deducted from the refunded amount.
All refunds requested and accepted after the 1 August 2024 will incur a small cancellation fee of 1.5% of the total amount refunded.
Refunds are made via bank transfer only. Refunds will be processed within 7 working days of provision of Payee bank details.